Orders placed by 12:00 pm (Mon-Fri) are processed the same day.

Return Policy

Goods can be returned for exchange or refund within 14 days of delivery provided the item is returned unused, in its original packaging and with the manufacturer’s tags attached (if applicable). This does not affect your statutory rights.

If you wish to return an item that has been accepted for delivery contact us at [email protected]

Please pack carefully all items in the box and insert your order details – invoice or printout of your order details.

Send it to:
Aqua-Woda System Ltd.,
55 Faygate Crescent
Bexleyheath, DA67NS
Kent, United Kingdom

We recommend that you use an insured, registered carrier as we will not be held liable for the cost of return or lost or damaged items. Please note for the return of unwanted goods we will refund the price of the goods but not the delivery charge.

Please make sure that you have checked your item upon delivery – damage in transit will be replaced only when delivery note mentioned about the damage.

To return an item that is damaged on delivery contact us at [email protected] to discuss the fault and how the matter can be rectified.

We are unable to accept returns for goods that have been treated, used, damaged or modified in any way or are bespoke items.55 Faygate Crescent

Delivery interruption

Currently, we have problems with the supply of products, some orders may be delivered after April 15. We apologize in advance for the difficulties.